Privacy & Cookies
This page explains how Kinrade's Pharmacy uses and protects any information collected when you use this website.
1. Who we are
Kinrade's Pharmacy is an independently owned community pharmacy based in Douglas, Isle of Man.
Data controller: Kinrade's Pharmacy, Ballaquayle Road, Douglas, IM2 5DF, Isle of Man. Telephone: 01624 673912.
2. How this website uses your data
This website is primarily informational. We do not currently use online forms to collect personal data directly through the site.
However, we may process personal data about you in the following ways when you use this website:
- Basic technical information such as your IP address, browser type, and pages visited, via analytics cookies (see Cookies section below).
- Information you choose to provide when contacting us by telephone, post, or in person after using the details displayed on the site.
3. Legal basis for processing
For visitors to this website, we rely on the following legal bases under data protection law:
- Legitimate interests, to maintain and improve our website, understand how it is used, and protect it from misuse.
- Legal obligations and public interest, for record keeping and regulatory purposes associated with the operation of a registered pharmacy.
- Consent, where you choose to accept analytics cookies.
4. How long we keep information
Analytics data is retained in line with our analytics provider settings and is used in aggregated form wherever possible.
Any records relating to pharmacy services, prescriptions, or consultations are kept in accordance with professional and regulatory requirements for registered pharmacies and are managed within our internal clinical systems, not on this public website.
5. Sharing your information
We do not sell your personal data.
We may share limited information with:
- Analytics providers to help us understand how the website is used (see Cookies below).
- IT and hosting providers who support the operation and security of this website.
- Regulators or authorities where we are legally required to do so.
6. Your rights
Depending on the circumstances and subject to certain limitations under data protection law, you may have the right to:
- Request access to personal data we hold about you.
- Ask us to correct inaccurate or incomplete information.
- Request erasure of your personal data where there is no longer a lawful basis for us to keep it.
- Request restriction of the processing of your data.
- Object to certain types of processing, including some forms of profiling or direct marketing.
- Request that we transfer your data to another provider where technically feasible.
To exercise any of these rights in relation to pharmacy records, please contact us using the details above. We may need to verify your identity before responding.
7. Cookies
Cookies are small text files stored on your device when you visit a website. We use essential functionality and, where you consent, optional analytics tools to understand how visitors use this website and improve its performance.
7.1 Types of cookies we use
- Strictly necessary cookies, cookies that are required for basic security and functionality of the website. These do not store personally identifiable information.
- Analytics cookies (Google Analytics), optional statistics cookies used to collect aggregated information about how visitors use the site (for example, which pages are visited and how long visitors stay on each page). We use this information to improve the content and performance of the site.
We do not use cookies to collect or store sensitive personal information such as your health details, prescription history, or contact information.
7.2 Google Analytics
Where enabled, Google Analytics sets cookies in your browser to collect information in an anonymous form, including the number of visitors to the site, where visitors have come from and the pages they visited.
Google may set cookies such as _ga, _gid and _ga_*. We configure analytics so that it does not store information that directly identifies individual visitors.
| Cookie / tool | Duration | Description |
|---|---|---|
_ga |
2 years | Used by Google Analytics to distinguish users and track visitor behaviour on the website. |
_gid |
24 hours | Used by Google Analytics to distinguish users and generate statistical data on website usage. |
_ga_* |
2 years | Used by Google Analytics to persist session state and track user interactions across pages. |
| Ahrefs Web Analytics (if enabled) | No client cookie | Described by Ahrefs as cookie-free analytics; technical request data may still be processed when the script loads. |
You can control analytics cookies using the cookie banner on our site or by adjusting your browser settings.
7.3 Managing cookies
When you first visit our site, you will see a cookie notice allowing you to choose whether to allow analytics cookies. You can:
- Click Accept analytics to allow analytics cookies.
- Click Reject analytics to continue without analytics cookies.
You can also manage or delete cookies via your browser settings at any time.
8. Security
We take appropriate technical and organisational measures to protect the confidentiality and integrity of information processed in connection with this website. However, no method of transmission over the internet is completely secure, and you should take care when sending information electronically.
9. Changes to this notice
We may update this Privacy & Cookies Notice from time to time to reflect changes in the law or in how we operate our services. The latest version will always be available on this page.
10. Contact
If you have any questions about this notice or how we handle your data, please contact us by telephone on 01624 673912 or by writing to Kinrade's Pharmacy, Ballaquayle Road, Douglas, IM2 5DF, Isle of Man.